There are five things that Peach promises to everyone
who is associated with Peach—its customers, its partners and affiliates,
and its staff. Peach will continue to keep these five promises to become
a company that can gain even more trust from everyone concerned.
Peach has always and shall always place unyielding,
uncompromising Safety as its strongest guiding principle.
This is a central reason why customers will continue to trust and support the brand.
As the first true Low Cost Carrier born and bred in Japan,
Peach has introduced innovation and creativity
into the aviation market and stimulated new channels of commerce
and community via the affordability of flight tickets.
However, price alone will not fuel our expansion in the Asian market.
Therefore, Peach will be continuously dedicated to providing
unbeatable value beyond customer’s expectations.
From person to person, Peach frontline personnel deliver
warm and caring service with our signature Kansai humor and charm.
As the first true low cost airline brand from Japan,
Peach will stay true to the highest standards of quality
and consistently pursue excellence in all services and products.
In doing so, we will set a pace that defines ”Japan Quality” for the future.
To strengthen the community around the Peach brand,
we will realize our mission of “Bridging Asia” and
promote this focus at all levels of the company as an essential
part of building a shared vision between
workers, partners, stakeholders, and customers.